by Richard Heiser
I bought a reconditioned 403e BlueAir, advertised to be as good as new, in Feb., 2010.
In July 2010, right after putting in a new filter (and vacuuming the entire area per filter instructions, the "replace the filter" light went on and has stayed on notwithstanding successive new filters. I e-mailed BueAir about this twice in July of 2010 and again 10 days ago with absolutely no response whatesoever! What is their problem with customer service?